Parents Got Scammed By A Moving Company
Location: Austin, Texas
My parents have just moved and found a company that claimed to charge around 95/hr + cost for fuel. Estimated about $800 based on the numbers the company had quoted them. They said shrink-wrap and moving blankets were free. They came in, packed everything, moved it to the new apartment, and then would not unload anything until my mother paid them $2200 dollars. They charged $700 for a tiny amount of bubble wrap. They also stole a tin container full of coins from my mother’s dresser and broke a cabinet. They also left an hour sooner than what they charged for after saying “I’m not leaving I’m just getting something from my car” and then took off.
I am currently working with my parents to gather all of the documentation they have but honestly have no idea if there is a way forward or what to do with this information. I am livid after hearing how misled and overcharged my parents were and would appreciate any and all advice or information to try and get anything back from this company.
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