Fiance Was Informed By Sheriff's Office Over Phone She Would Be Receiving Subpoena To Appear As Witness For Criminal Case Via Mail. We Have Yet To Receive 6 Days Out From The Date She Has To Appear. As She Hasn't Been Physically Served, Does She Have To A

About a week ago my fiance received a phone call from the Sheriff's office informing her she was being subpoena'd as a witness in 6 days from now. She was informed the name of the parties involved & the date and time to appear, but not the place to appear nor which side called her as a witness. I did some research into the matter and saw that deputies are typically supposed to physically hand you the subpoena and sign it as proof you received, but didn't see anything against mailing the subpoena. We are also worried that if she doesn't appear that she will be held in contempt. I have done some research into the potential contempt charge and have been made aware of the "motion to quash" and how it works.
We have a few questions we need answered if at all possible. They are:
* First and most obvious, is this a scam? As I stated in the body; she was given the parties involved as well as date and time to appear, but not the location. I personally have never heard of subpoena being mailed and find it suspicious, but given COVID I'm not ruling it out entirely. Again, we were informed of this a week ago and have yet to receive it directly or via mail.
* Secondly, if she is not served the subpoena, does she still need to appear? Additionally, would the court clerk's office/Sheriff's office or other equivalent have the subpoena on file on their end? We'd like to get an idea of who we need to call if she still has to appear anyway.
Thank you all in advance for your help.
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