3 Weeks And Still No Access To Hotel Room??

Hi all, i have been staying at an Extended Stay America Select Suites for nearly 3 weeks because of an internship I have nearby. The first day they told me that their key card Machine was down and that someone would have to let me into my room every time I wanted to get in. They also were not supposed to let me check in before I was 21 (I was under 21 at the time), a rule I was not aware of until several days later.

Since then the machine has not been fixed and I have not received a key. A desk worker still escorts me to my room every time i want to get back in, and they hardly ever ask for IDs when they do. The employee at the reservation help line i called to let me in my room later in the night seemed both shocked and unaware that this issue was going on. I've only stayed so long because I've been waiting on my first paycheck and have nowhere else to reasonably stay. I at least plan on contacting corporate to see if i can get money back. Is there anything else I should do? Maybe I'm stupid but there's something that feels fishy about all this