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The Air Conditioner Company Never Show Up To Fix My Air Conditioner

Really frustrated! Last November our heating system was broken. Our friend refer us to a heating installation company. Also the technician from this company recommended us to change air conditioner too to match the heating system. So we did as he said. Heating worked well but we did not test cooling system since was winter(a big mistake).

Issue is here now. We found the cooling system did not work well. No cool air blows out of the pipes.

Nightmare begins. We contacted the company to fix the issue. The person in charge always said they were coming but never showed up.They never take our call now. Text them and only get responses of excuses saying they were super busy kind of that. We have tried to contact them for more than 2 weeks. Very frustrated.

According to the service contract, they should provide two years free labor and manufacure lifetime warranty of parts.

I really don't know how could I do to let them come and fix the cooling problem. Any legal advice would be really appreciated.

submitted by /u/lagala
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The Air Conditioner Company Never Show Up To Fix My Air Conditioner

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