Paid $3k For Meet And Greet But Advertised Guests Didn’t Show
I bought VIP tickets for a live show that cost $995 each. The podcast host repeatedly said on her podcast that the VIP meet and greet would include meeting her and the guests she listed. She said this clearly more than once, and it was the only reason I purchased the VIP package.
I bought multiple VIP tickets, so the total was over $3k. When we arrived, the meet and greet only included the host. None of the guests she advertised were there. Other stops appear to include the guests. (Guests are different at each stop.)
The Ticketmaster description did not list the guests, but the host herself promoted the VIP experience in a way that would make any reasonable person believe the guests would be present. That was the main selling point, and it was not delivered.
There was also a preshow cocktail reception, but it was a cash bar, which surprised many VIP attendees considering the price. Even though the fine print did not explicitly say drinks were included, it felt misleading to call it a VIP cocktail reception at this price point with no drinks provided.
Do I have any grounds to request a partial refund or dispute this as a service not provided or misleading promotion? Or since the fine print did not list the guests, am I stuck?
Location: Jacksonville FL
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