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Business Is Threatening To “post My Information”

Location: Los Angeles

I purchased a t-shirt from a business in September. I received a confirmation email from the business and was informed it would be delivered in two weeks.

The order was not delivered in that time frame so I reached out to the business. No response.

I assumed the business was on the smaller side so, i waited a couple more weeks to send an additional follow up. Again, no response.

At this point it’s been about two months since I placed the order so, I finally disputed the charge with my credit card company and my money was returned to me.

Two days after the dispute was filed the company sent out a tracking number for my purchase.

Shortly after that, the company sent an aggressive, accusatory email informing me they’d be “posting my information”.

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Email from business:

“You thought you were slick waiting until we shipped your order to dispute it, too bad USPS hasn't picked it up yet you fucking idiot! I truly despise bum ass humans like you. I will be posting your information.”

My response:

“I reached out several times and was never responded to regarding an order placed in September. Screenshots attached. Threats are unnecessary and taken seriously.”

[attached screenshots]

Business response:

“That email is unattended and it says so so that excuse doesn't work. Still doesn't explain why you waited until it shipped to open a dispute. You intended to defraud us and it didn't work.”

My response:

“You are incorrect. The dispute was filed on the 5th - I received the tracking confirmation on the 7th. See attached.”

[screenshots attached]

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Considering they have my name and full address I’m a bit concerned. Are there any actions I can take to be proactive about their threats?

Thank you

submitted by /u/sadfrenchfry
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Business Is Threatening To “post My Information”

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