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Wedding Officiant Ruined Ceremony, Can We Take Her To Court?

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Hi all! We are in California. We had our wedding this weekend and it was great, other than our officiant. She had straight 5 star reviews and was used in the show Marry at First Sight. We did 2 pre-meetings with her where she wrote down the pronunciation of my name and always called me the correct version. My name is common and there's 2 pronunciations (think Anna vs. Ah-nuh).

At the wedding, she met me and the planner before the ceremony. She called me by the correct pronunciation of my name like usual. During the ceremony, she called me by the other pronunciation the entire time. Everyone in the crowd was confused. My name has been mispronounced my whole life and we had told her that so it was infuriating and confusing. We tried to correct her, but she wouldn't stop talking.

During the ceremony, she kept mispronouncing random words as simple as "museum", messing up sentences and saying "sorry I misread that let me start over..". She forgot my parents names, but not my husbands and said "We'd like to honor (name of husbands parents) and uh the (incorrect last name) family". Her native language is English. Our guests think she was intoxicated. I am honestly not sure.

We paid for a 30 min ceremony and it was less than 10 mins long including the time it took for us to get on stage with the bridesmaids and groomsmen. After our custom vows she said you may now kiss the bride even though we had the standard vows and "I do's" included in the ceremony.

She asked for a selfie and immediately left. She claims I am not entitled to a refund via the contract, but she did not provide us with the service we paid for in the contract.

I wrote her a 1 star review and she sent us $100 of our $500 back and said she would try not to do it again.. as if we will have another wedding.. Do you think we have a case for legal action? We are willing to take her to court.

submitted by /u/Firm-Recording-9039
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