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The Gym Membership Has A 30-day Cancellation Policy, But They Continue To Charge For Two Months After Cancellation. Is This Normal? (wa)

Seattle, WA

I went to ECA.

When I asked them about the cancellation previously, they said I needed to give a 30-day notice. My billing cycle is on the 28th, so I requested cancellation on Feb 13, expecting my membership to end on March 28th. I also assumed that my last month’s gym membership payment would come from the prepaid first and last month (which was required at signup).

However, they told me that the 30-day notice is separate from the prepaid last month, which is puzzling. So my last day would be April 28th. $35 isn’t a huge amount, but it still feels unfair. Is this a common policy? Just want to get this straight....thank you.

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The Gym Membership Has A 30-day Cancellation Policy, But They Continue To Charge For Two Months After Cancellation. Is This Normal? (wa)

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