My Mail Has Been Missing For A Few Weeks Now. Post Office Hasn’t Helped.

So I have not received any mail at all. From personal mail I expected to the daily junk mail. My apartment mail box (nor anyone around me) does not look like it’s been broken in to at all. There is a lot of mail theft in the area but unless they are able to pick lock my mailbox and re-lock it, something else is happening. I asked my apartment complex and they essentially said it’s not their problem. I asked the post office but they weren’t sure how to help since they don’t have my mail there. I get offers for credit cards a lot and my work loves to send me stuff about my benefits. There are other important mail I get to for the kids and I am afraid someone will steal identities or get credit cards under my name. I don’t know what to do or how to fix this problem. Someone have an idea what to do next?
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