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Macy's Loss Prevention Incident

Location: NJ
A few months ago, I was approached and physically restrained by several Macy’s loss prevention employees. When I asked what was happening, they told me to come with them, and I complied. My friend, who witnessed it, tried to step in, and one of the employees pulled out a taser on him. I was then handcuffed tightly, leaving marks on my arm.

They made me empty my pockets and searched my bag without my consent. They also took my phone “to search for weapons” and wouldn’t give it back. I asked multiple times for my phone and to call my mom, but they refused. I was left in a small, hot room for about an hour without explanation, and the police weren’t called until much later.

When the police arrived, they had Macy’s return my phone so I could call my parent. After that, a Macy’s employee came in yelling that I had to pay a $150 fine and sign a paper saying I was banned from the store for one year. They said signing it wasn’t an admission of guilt.

They claimed I concealed merchandise, but I had tried to return the items right away. They said I had to go with them anyway. One female employee was yelling things like “don’t get mad because you got caught” and told me to “shut up” when I asked for my phone.

I was eventually released after police verified my information.

Now, months later, I’ve received a second settlement demand from PRA Law Firm saying I owe $525 for “damages,” even though Macy’s already made me pay $150 at the time. They say if I don’t pay, they might file a civil lawsuit.

I don’t have the money to pay that much, and I’m not sure what to do. Do I need to hire a lawyer, or can I ignore it?

submitted by /u/slimegrounds
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Macy's Loss Prevention Incident

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